Last updated: March 2026
1. Introduction
Nova Hair and Beauty Salon ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
2. Information We Collect
Personal Information
When you create an account or make a booking, we collect:
- Name (first and last)
- Email address
- Phone number (optional)
- Booking history and preferences
Payment Information
Payment processing is handled by third-party providers (Stripe, PayPal). We do not store your full credit card details on our servers.
3. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Send booking confirmations and reminders
- Improve our services
- Communicate with you about appointments
- Comply with legal obligations
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through the app settings.
5. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
7. Third-Party Services
We may use third-party services for:
- Payment processing (Stripe, PayPal)
- Analytics
These services have their own privacy policies governing their use of your information.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email:
jo@nova-hairandbeauty.com
Address: 36 Bristol Road, Gloucester, GL1 5SD